This policy explains how Arjun Mobile Shop ("we") collects and uses your information when you use our app and website.
What we collect
- Account: mobile number (for OTP login), name and email (optional).
- Orders: delivery addresses, items bought, payment status. Card / UPI details are handled by Razorpay and never stored by us.
- Sell-phone requests: phone model, IMEI, photos you upload, pickup address, and for completed purchases the seller's ID proof as required by law.
- Device: a push-notification token and app version, to send order updates.
How we use it
Only to run your account, deliver orders, process payments, refunds and returns, give support, prevent fraud and send updates you asked for. We do not sell your data.
Sharing
With courier partners (name, phone, address) to deliver; with Razorpay to take payments; with SMS and notification providers to send OTPs and updates; with authorities when the law requires it.
Security
All data travels over HTTPS. Access is limited to our staff who need it.
Your choices
You can edit your profile and addresses in the app, and delete your account any time from Profile → Delete account, or at the account deletion page on our website. Order and tax records are kept as required by Indian law.
Contact
Questions? Contact us from the Help section of the app.
Last updated: 15 Nov 2026